Carbon2Cobalt Privacy & Security Policy Notice
Updated February 24, 2020
- the business purpose for collecting or selling your Personal Information;
- the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
- the names and addresses of the third parties that received the information; and,
- if the nature of the third party’s business cannot be determined from their name, examples of the products or services they marketed.
Thank you for shopping at carbon2cobalt.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outline the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information. By visiting our website, placing an order by phone, or providing information to us, you are accepting the practices described in this privacy and security policy.
Making Requests for Information, Requests to Delete and Requests to Opt-Out of Sale of Your Information
Some states provide customers the right to make certain requests regarding their information, and we are committed to supporting those rights. To that end, if you would like to make a request to receive the information we have on file for you, request that we delete your information, or request to opt-out of the sale of your information, please see our webform: Your Personal Information or call toll-free 1-888-253-7916. The information you must provide is listed in the webform or will be asked when you call customer service.
For Requests for Information and Requests to Delete, for the safety of our customers and pursuant to state laws, we will need to verify your identity. When you make a request in our webform for Requests for Information and Requests to Delete, within one business day we will send a unique code to your email address and that notification will provide instructions for confirming you email address. If you are unable to complete your email address confirmation online, you will need to call call toll-free 1-888-253-7916. We will respond to your request within forty-five (45) days, unless the request takes us longer, in which case we will inform you that we need an additional forty-five days. For Requests to Delete, we will de-identify your information. For Requests to Opt-Out of Sale, we will remove your information from any list that constructively sells within 15 days and will notify any partners we know have your information to remove it within 90 days of your request. If we need to but are unable to confirm your identity, we will deny the request and inform you as to why. Additionally, if we have a good faith basis to believe that the request is fraudulent, we will deny the request and also notify you as to why we believe the request is fraudulent.
* Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, please see the Internet-Based Advertising section below. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. [Note that we may not acknowledge Do Not Track settings on your computer.]
How Do We Use This Information?
We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. You may opt out of certain interest-based advertisements that use carbon2cobalt.com's cookie by completing a privacy option form or calling toll-free 1-888-253-7916.
Our Email Newsletter List
We offer those who sign-up for our email list advanced notice of sales, new merchandise and other carbon2cobalt news. Email addresses collected at carbon2cobalt.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, send us an email at email@example.com or call us at 805-687-7442. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email or two before we are able to remove you.
Our Catalog Mailing List
If you no longer wish to receive carbon2cobalt catalogs, please send us an email at firstname.lastname@example.org or call 805-687-7400. Please include your name and mailing address as shown on your catalog. We will remove your name from our mailing list as soon as possible, however, please recognize that you may receive one or two additional catalogs before we are able to remove you because of our printing schedule. We may, on occasion, share a portion of our catalog mailing list with other reputable organizations. If you do not want your name and address shared with other organizations, please complete a privacy option form or call toll-free 1-888-253-7916.
Additionally, at times we may have received your data from a third party solely for the purpose of mailing your catalog and not have possession of your information, in which case you can visit https://www.catalogchoice.org/ to opt out of their mailing list.
Carbon2Cobalt works with reputable third parties who perform services on our behalf. Sometimes these service providers need information about our customers in order to do their jobs, such as fulfill orders and promotions, maintain and manage our customer database and report on customer behavior and/or preferences. When carbon2cobalt allows these service providers access to your information, we require them to maintain your information in the strictest confidence and we do not permit them to use it in any way other than to help us provide you with better service. We use the services of a few carefully selected marketing companies to help manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our sites.
To do this, cookies and web beacons are placed on our websites on our behalf. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping cart. By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see. Although our marketing partners record the information coming from our sites on our behalf, the data subsequently retrieved cannot be used for any reason without our authorization. If you prefer that we not include your information in our ongoing analysis to improve our websites, products and offers, you can "opt-out" by sending us an email at email@example.com or calling 805-687-7442. We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third part partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 805-687-7442 and place your order over the phone. Have the 6-character element code (ex. 118001), size and color ready for each item you wish to order.
You can also print your shopping basket page and mail it to: Carbon2Cobalt, Attn: Order Processing, 615 State Street, Santa Barbara, CA 93101 Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
* Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
California Privacy Rights
We may from time to time elect to share certain “personal information” (as defined by California’s “Shine The Light” law) about you with third parties for those third parties’ direct marketing purposes. California Civil Code 1798.3 permits customers who are California residents, the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes. Under California law, you have the right to request the following information:
We may provide this information in a standardized format that is not specific to you. To make such a request, email us at firstname.lastname@example.org or write to us at the following address:
Attn: Customer Service
615 State Street
Santa Barbara, CA 93101
Privacy & Security Notice Changes
Carbon2Cobalt may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website or placing a telephone order with us, you agree to accept any changes made to this policy. The carbon2cobalt.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website. Feel free to contact us with any questions about our Privacy & Security Policy.
Attn: Customer Service
615 State Street
Santa Barbara, CA 93101