• Home
  • Carbon2Cobalt Customer Service | Size Chart

 Placing an order

Shop directly on this Website or call us at 1-805-687-7400 from the U.S. or Canada.

ORDERING

  • Please have credit card information available. We currently accept Visa, Mastercard and Discover.
  • Please call Customer Service if you'd like to use American Express.
  • For all orders outside of the U.S. or Canada, please call customer service at 1-805-687-7442.
    Monday - Friday: 9am-6pm, Eastern Time.
  • For orders outside of the U.S., including Canada, your order may be subject to customs clearance fees, duty tax and other import charges. This fees will be your responsibilty upon delivery.
  • DELIVERY SERVICES

    • Your order will be filled as promptly as possible (most orders are processed within 1-2 days).
    • Please allow additional shipping time for Alaska, Hawaii and U.S. Territories.
    • Standard Shipping: Allow 5-9 business days in transit.
    • Expedited Shipping: Allow 2-5 business days in transit.
    • Overnight Delivery: Next business day delivery for orders placed by 12pm, Pacific Time, Monday through Friday.

SHIPPING & HANDLING RATES (U.S. RATES)


Order Amount
Standard
5-9 Days
Expedited
2-5 Days
Overnight
(Next Business Day)
UP TO $50$6.95$18.95$34.95 
$51 - $100$11.95$21.95$39.95 
$101 - $200$17.95$28.95$44.95 
$201 +$20.95$39.95$54.95 

Standard 5-9 Days

  • UP TO $50-$7.95
  • $51 - $100-$11.95
  • $101 - $150-$14.95
  • $151 - $200-$17.95
  • $201 - $300-$20.95
  • $301+-$26.95

Ground 3-5 Days

  • UP TO $50-$10.95
  • $51 - $100-$14.95
  • $101 - $150-$17.95
  • $151 - $200-$21.95
  • $201 - $300-$24.95
  • $301+-$30.95

2-Day

  • UP TO $50-$19.95
  • $51 - $100-$22.95
  • $101 - $150-$26.95
  • $151 - $200-$29.95
  • $201 - $300-$33.95
  • $301+-$39.95

Overnight

  • UP TO $50-$30.95
  • $51 - $100-$33.95
  • $101 - $150-$37.95
  • $151 - $200-$40.95
  • $201 - $300-$44.95
  • $301+-$50.95

PLEASE NOTE: Carbon2Cobalt determines the most efficient shipping carrier to meet the delivery option you select. Please select Standard Shipping for orders delivering to a P.O.Box. Merchandise and shipping charges are subject to sales tax in some states. We do not accept personal checks or money orders as payment.


CUSTOMER SERVICE

For questions, comments or suggestions:
Send an email: service@carbon2cobalt.com
Call: 1-805-687-7442
Monday - Friday: 9am-6pm, Eastern Time

BACKORDERS

On occasion, demand exceeds our expectations. Naturally, we won't charge your credit card until the item has been sent.


PLEASE NOTE: Due to heavy demand, we are unable to modify or cancel orders on in-stock items once they have been placed.

EXCHANGES & RETURNS

Due to courier delays, we may face additional time regarding returns/exchanges. We apologize for this delay and thank you for your patience.

We want you to love what you ordered. If for whatever reason our product does not meet your expectations, simply return it to us for an exchange or refund. For quicker exchanges, please call to place a new order via our customer service center at
1-805-687-7442. Please note that you would like a refund for returned merchandise if you’ve placed a new order.

Sorry, but we cannot accept a return or an exchange on an item that has been altered in any way, including removing tags, adjusting sizing by hemming or any other modification. We will credit your original form of payment or a gift card will be issued via email.

Please note: Original shipping/handling fees are not refunded when returning an item. We will only honor a promotional refund 30 days after the original purchase.

Mail returns to :
carbon2cobalt
2021 CABOT PL., OXNARD, CALIFORNIA 93030

PREPAID RETURN LABEL: We now provide a postage pre-paid return label in the package sent to you. A small fee of $7.95 will be deducted from your return if you use this label for your return or exchange.

SALES TAX

Some states require that we automatically apply sales tax to your order if the shipping address is in those states. Your purchase may be subject to tax unless it is specifically exempt from taxation. Your purchase is not merely exempt because it is made over the Internet, by catalog or by other remote means. Your state may require you to report all purchases that were not taxed and to pay the tax on those purchases on a sales, use or income tax return. Details on how to report and pay these taxes may be found on the applicable state's website.


SIZE CHART

MEN'S

SMLXLXXL
CHEST34 - 3638 - 4042 - 4446 - 4850
WAIST3032 - 3436 - 3840 - 4244
SLEEVE32 - 3333½ - 3434½ - 3535½ - 3636½
NECK14 - 14½15 - 15½16 - 16½17 - 17½18

MEN'S TALLS

MTLTXLTXXLT
CHEST40-4244-4648-5050-52
WAIST34-3638-4042-4444-46
SLEEVE34½-3535½-3636½-3737½-38
NECK15-15½16-16½17-17½18

 

SMALL

  • CHEST-34 - 36
  • WAIST-30
  • SLEEVE-32 - 33
  • NECK-14 - 14½

MEDIUM

  • CHEST-38 - 40
  • WAIST-32 - 34
  • SLEEVE-33½ - 34
  • NECK-15 - 15½

LARGE

  • CHEST-42 - 44
  • WAIST-36 - 38
  • SLEEVE-34½ - 35
  • NECK-16 - 16½

X-LARGE

  • CHEST-46 - 48
  • WAIST-40 - 42
  • SLEEVE-35½ - 36
  • NECK-17 - 17½

XX-LARGE

  • CHEST-50
  • WAIST-44
  • SLEEVE-36½
  • NECK-18

MEDIUM TALL

  • CHEST-40 - 42
  • WAIST-34 - 36
  • SLEEVE-34½ - 35
  • NECK-15 - 15½

LARGE TALL

  • CHEST-44 - 46
  • WAIST-38 - 40
  • SLEEVE-35½ - 36
  • NECK-16 - 16½

XL TALL

  • CHEST-48 - 50
  • WAIST-42 - 44
  • SLEEVE-36½ - 37
  • NECK-17 - 17½

XXL TALL

  • CHEST-50 - 52
  • WAIST-44 - 46
  • SLEEVE-37½ - 38
  • NECK-18

WOMEN'S

XS(0-2)S(4-6)M(8-10)L(12-14)XL(16)
BUST32½ - 33½34½ - 35½36½ - 37½39 - 40½42
WAIST25 - 2627 - 2829 - 3031½ - 3334½
HIP35 - 3637 - 3839 - 4041½ - 4344½
SLEEVE3131½3232½33

X-SMALL(0-2)

  • BUST-32½ - 33½
  • WAIST-25 - 26
  • HIP-35 - 36
  • SLEEVE-31

SMALL(4-6)

  • BUST-34½ - 35½
  • WAIST-27 - 28
  • HIP-37 - 38
  • SLEEVE-31½

MEDIUM(8-10)

  • BUST-36½ - 37½
  • WAIST-29 - 30
  • HIP-39 - 40
  • SLEEVE-32

LARGE(12-14)

  • BUST-39 - 40½
  • WAIST-31½ - 33
  • HIP-41½ - 43
  • SLEEVE-32½

X-LARGE(16)

  • BUST-42
  • WAIST-34½
  • HIP-44½
  • SLEEVE-33

If your measurements fall between sizes, please order the next larger size.

CHEST/BUST: Measure around the fullest part of your chest, keeping the tape under your arms.

SLEEVE: Measure from center of back of the neck, following the curve of your bent elbow, and continue down to your wrist.

WAIST/HIP: Measure around the slimmest part of your natural waist, and the fullest part of your hips.

NECK: Measure around the base of your neck, keeping the tape measure comfortably loose.


THE PERFECT GIFT: CARBON2COBALT GIFT CARD
Available in your choice denomination, our gift cards come beautifully presented with a copy of our latest catalog. Standard shipping to deliver the gift card is always free.
Click here to choose your amount.